LBKAlert Public Registration Now Open

Start Date: November 17, 2017, 11:30 AM
End Date: January 05, 2018, 11:59 PM

1711_LBKAlertPublic registration for LBKAlert, the City of Lubbock’s new Emergency Notification System is now open. The primary function of LBKAlert is to provide important, potentially life-saving information, during an emergency.

Users can sign up to receive emergency notifications through text message, voice call to a cell phone or land line, and email. Emergency alerts include severe weather, emergency evacuations, and utility outages.

LBKAlert users can also choose to receive non-emergency alerts. These alerts include advisory and event notifications. Advisory notifications include street closures, traffic accidents, and health matters. Event notifications include upcoming programs from Parks and Recreation, Libraries, Municipal Museums, and other departments. Users will not be automatically signed up for these secondary features; they will be able to choose whether they want to receive them.

The online registration is quick and easy:
    • Log onto and follow the steps provided by the system.
    • Users are asked to provide at least two methods of contact.
    • Once registered, users can sign back in at any time to update or add contact information and adjust alert preferences.

Those without access to a computer can call City of Lubbock 311 to register. Over the phone registrants will need to create a username and password with the call taker’s assistance. 311 will not keep username and password information after it has been entered, and citizens can sign back in at any time to change their password if they would like to do so.

All residents are encouraged to register for LBKAlert to receive emergency notifications about events that impact our city. However, registration is not limited to residents. Anyone can sign-up to stay informed about the City of Lubbock.

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